Privacy Policy

At Brainwave, we are committed to protecting your privacy. This Privacy Policy applies to all of the products, services, and websites offered by Brainwave and its subsidiaries (collectively, ‘Brainwave’), including Brainwave Watch (the ‘Website’).

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, if the changes are significant, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

If you have any questions about this Privacy Policy, please contact us at support@brainwave.watch

What Personal Data We Collect and Why We Collect It:

Comments:

When visitors leave comments on our Website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

Media:

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to our website can download and extract any location data from images on our website.

Contact Forms:

Our website includes contact forms that allow visitors to communicate with us electronically. The information collected in these forms may include name, email address, phone number, and website URL. We use this information for the purpose of responding to your inquiry.

Analytics:

We use Google Analytics on our website. Google Analytics is a web analytics service offered by Google that tracks and reports traffic on our website. Google uses the data collected to track and monitor the usage of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads within its own advertising network. You can opt-out of having your activity tracked by Google Analytics by visiting this page https://tools.google.com/dlpage/gaoptout/. For more information about how Google uses your data, please visit https://policies.google.com/technologies/partner-sites?hl=en&gl=en

 

What Personal Data We Collect and Why We Collect It

We collect various types of personal data from our users for a variety of reasons. Below, we explain what type of data we collect and why we do so.

Type of Data Collected:

Contact information (such as name, email address, and phone number): We collect contact information from our users in order to provide them with customer support and to respond to their inquiries.

Billing information (such as credit card number and billing address): We collect billing information from our users in order to process their payments and provide them with the products or services they have purchased.

Demographic information (such as age, gender, and zip code): We collect demographic information from our users in order to better understand our audience and to customize our marketing efforts accordingly.

Website usage data ( such as page views and time spent on site): We collect website usage data in order to improve the design and functionality of our site and to better understand how our users interact with it.

 

Why We Collect This Data:

  • To provide our users with customer support.
  • To process our users’ payments.
  • To provide our users with the products or services they have purchased.
  • To better understand our audience and customize our marketing efforts accordingly.
  • To improve the design and functionality of our site.

 

Comments

When you comment on our website, we collect your name, email address, and IP address. We use this information to help us moderate comments and to contact you if we need to. Your IP address is stored in our database along with your comment. If you would like your name or email address to be removed from our records, please contact us at support@brainwave.watch

 

Media

We take your privacy seriously. We collect information about you when you use our website, sign up for our newsletter, or participate in our research studies. This policy explains how we use and protect your information.

When you use our website, we collect information about your browsing behavior. This includes the pages you view, the links you click, and the searches you conduct. We use this information to improve the content and functionality of our site.

We also collect information when you sign up for our newsletter or participate in our research studies. This includes your name, contact information, and any other demographic information you choose to provide. We use this information to send you updates about our work and tailor our research studies to include people like you.

We will never sell your information to third parties or share it without your consent unless required by law. If you have any questions about our privacy policy, please contact us at support@brainwave.watch

 

Contact Forms

If you use our contact form to submit personal information (such as your name, email address, or phone number), we will use that information to respond to your inquiry. We may also store that information in our customer relationship management system or other similar systems. We will not share your information with any third parties without your consent, except as necessary to fulfill your request (for example, to ship an order). If you do not want us to store your information or contact you further, please let us know when you submit the form.

 

Analytics

We use analytics cookies to collect information about how visitors use our website. This information is used to improve our website and provide targeted advertising.

We use Google Analytics, which uses cookies and other similar technologies to collect and analyze information about our website usage. The information collected is anonymous and includes the number of visitors to our website, the pages they visit, and the source of their traffic.

We also use Facebook Pixel, which is a piece of code that allows us to track visitors from Facebook ads. This information is used to create custom audiences for advertising purposes.

You can opt out of having your data collected by Google Analytics and Facebook Pixel by clicking the following links:

Google Analytics: https://tools.google.com/dlpage/gaoptout

Facebook Pixel: https://www.facebook.com/policies/cookies/

 

Cookies

We use cookies on our website. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use cookies for a number of different purposes. For example:

  •  To enable certain functions of the site
  • To provide analytics
  • To store your preferences
  • To show you relevant advertising
  • To improve security

You can find more information about the individual cookies we use and the purposes for which we use them below.

How to control cookies?

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

 

 

Who We Share Your Data With

We take your privacy seriously and will never share your data with anyone without your explicit consent. However, there are some cases where we may need to share your data with third parties in order to provide you with our services.

If you use our payment gateway to make a purchase, we will need to share your name, address, and credit card information with the payment processor in order to complete the transaction.

We may also need to share your data with third-party service providers who help us to provide our services, such as hosting providers, email service providers, and so on. We only work with service providers who have strong data protection and security measures in place.

If we are required to disclose your data by law or if there is a suspected or actual breach of our website’s security, we may also need to share your data with law enforcement agencies or other third parties.

In any case, where we share your data with a third party, we will only ever share the minimum amount of data necessary and we will always have a contract in place that requires them to keep your data safe and secure.

 

How Long Do We Retain Your Data

We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by law.

If you have any questions about our privacy policy or how long we retain your data, please contact us at support@brainwave.watch

 

What Rights You Have Over Your Data

You have the right to be informed about the data we collect and how we use it. You have the right to access your data, and to request that we correct or delete it. You also have the right to object to our processing of your data, and to withdraw your consent at any time.

If you would like to exercise any of these rights, please contact us at support@brainwave.watch

 

Where We Send Your Data

In order to provide you with our services, we need to collect and process certain information from you. This includes information that you provide to us when you register for an account, use our services, or communicate with us in any other way. We may also collect information about you from other sources, such as public databases or third-party providers.

We may use the information we collect from and about you for a variety of purposes, including to:

  •  Provide, maintain, and improve our services;
  • Communicate with you about our services;
  • Help prevent fraud and abuse of our services; and
  • Comply with applicable legal requirements.

Some of the information we collect may be stored on servers located outside of your country of residence. By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

 

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

When we update our Privacy Policy, we will post the new version on this page and update the effective date at the top of the page. If we make any material changes to this Privacy Policy, we will provide notice of such changes on our website or by other means as may be appropriate under the circumstances.

You should check this Privacy Policy periodically for updates. By continuing to use our website or services after we make any such changes to this Privacy Policy, you consent to the revised policy. If you do not agree to the revised Privacy Policy, please do not use our website or services.

 

How We Protect Your Data

At Brainwave, we take data protection and privacy seriously. We are committed to safeguarding your personal information and protecting your privacy. This Privacy Policy sets out how we collect, use, store and protect your personal information.

We may collect, use, store and transfer your personal information if we have a legal basis for doing so. For example, we may collect and use your personal information to:

  • Respond to your inquiries or fulfill your requests;
  • Process your transactions;
  • Provide you with customer service;
  • Communicate with you about our products, services, and events;
  • Enable you to access and use our websites, products, and services;
  • Conduct research and analysis;
  • Develop new products and services;
  • Customize our products and services to suit your preferences;
  • Detect, investigate and prevent fraud, misconduct or other illegal activities;
  • Comply with our legal obligations.

Your personal information will be stored in our secure databases and servers located in the United States. We may also store your personal information in other countries where we have operations. By providing us with your personal information, you consent to the storage of your personal information in these locations.

We maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, security, and integrity of your personal information. However, no system is perfect and we cannot guarantee that your personal information will ever be disclosed in a manner that is inconsistent with this Privacy Policy.

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at support@brainwave.watch

 

What Third Parties We Receive Data From

We receive data from third parties such as analytics providers, advertising networks, and social media platforms. These third parties may collect information about your online activities, including the websites you visit and the ads you view. They may also use cookies or other tracking technologies to collect this information.

The information we receive from these third parties helps us understand how our website is being used and how we can improve our services. It also helps us deliver more targeted advertising and improve our overall marketing efforts.

We may receive data from the following third parties:

Google Analytics:

We use Google Analytics to help us understand how our website is being used and how we can improve our services. Google Analytics collects information such as the number of visitors to our website, the pages they visit, and the ads they view. We do not share personally identifiable information (PII) with Google Analytics.

Advertising Networks:

We work with advertising networks to show you relevant ads both on and off our website. These networks may collect information about your online activities, including the websites you visit and the ads you view. They may also use cookies or other tracking technologies to collect this information.

The information we receive from advertising networks helps us deliver more targeted advertising and improve our overall marketing efforts. We do not share PII with advertising networks.

Social Media Platforms:

We use social media platforms such as Facebook and Twitter to connect with our customers and learn about their needs and preferences. These platforms may collect information about your online activities, including the websites you visit and the ads you view. They may also use cookies or other tracking technologies to collect this information.

The information we receive from social media platforms helps us understand how our website is being used and how we can improve our services.

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